Purchases may be returned for exchange if received within 14 days of the delivery date and you have a Return Authority Number (RAN). Please contact the store on +612 6353 3284 for your RAN and assistance with the exchange process.
Items must be unused, unwashed, in original packaging and with original tags attached to be eligible for an exchange.
A copy of the invoice must be included with the return and the Return Authority Number must be marked on the outside of the package.
The customer is responsible for the cost of return shipping and for the postage of the replacement item.
Refunds are only offered on goods deemed faulty. All goods are checked thoroughly before sending and packaged with care. In the unlikely event that you receive a faulty item, the same terms and conditions as for exchanges apply.